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Welcome to the IT Support Desk! 

We are happy to provide support for district hardware and software.

  1. Click link

  2. Sign in with your work Google account

  3. Select your Device

  4. Select Issue Category

  5. Select Priority

  6. Provide Description

  7. Submit!

Use a tech ticket to:

  • Report a problem

  • Request help

  • Request new hardware or software (after filling out the Software Request Form)

  • Set up a new Employee

For a walkthrough of how to submit a ticket, see this slide deck.

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Please review our FAQ Sheet for Staff, FAQ Sheet for Parents and Students or FAQ Videos first, to see if your issue has a documented solution.  If it does not, please submit a tech ticket by clicking on the link below or calling our IT support line:

IT Videos

Helpdesk Videos

Hybrid Tech Tools

Logging into Zoom

Chrome Remote Desktop

Google Hangouts Chat

Google Meet & Livestreaming

Google Directory

Office 365 Login

iPad: add & remove accounts

Google Sync & User Profiles

Bookmark Export & Import

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133 Mission Street, Suite 100

Santa Cruz, CA 95060​

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Thanks for submitting!

Santa Cruz City Schools does not discriminate on the basis of race, color, national origin, sex, age, or disability in admission to its programs, services, or activities, in access to them, in treatment of individuals, or in any aspect of their operations. The lack of English language skills shall not be a barrier to admission or participation in the district’s activities and programs. Santa Cruz City Schools also does not discriminate in its hiring or employment practices.

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Our vision is to create and support a learning environment that challenges and enables students to achieve their highest potential.

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